A plain-English guide to our privacy commitments
We process contact details, correspondence, and matter-related information so we can answer enquiries, prepare contracts, carry out instructions, and meet legal duties. Why hold data longer than necessary? We don’t.
Access is limited to people who need it to do their work, and our controls are built around confidentiality, accuracy, and secure handling. If you send us sensitive information, we’ll use appropriate safeguards and ask only for what is relevant.
You also have rights. Those typically include access, rectification, erasure, restriction, objection, and data portability where the law allows it. If you want to exercise a right, we’ll respond carefully and within the right timeframe.
Our approach is shaped by UK GDPR, the Data Protection Act 2018, and consumer protection expectations. That means the policy isn’t decorative; it has to work in practice. Simple enough?